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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teri Black

March 7, 2024

5  out of  5 rating by Teri Black
"While my mom is in Florida, we take care of her car in Pennsylvania. Of course when it's time for inspection, I struggle to find a copy of the insurance ID required since it is always mailed to her at a different address. I hesitated contacting Steve DiOrio's office, her broker, since I assumed there would be a lot of red tape to go through just to obtain another copy. I know with my own insurance company, this small task would have taken me 45 minutes over the phone (routed through too many phone options and being placed on hold). My phone call to Steve DiOrio's office was answered immediately by a real person who simply looked up my mom's account by name, verified what I needed and emailed it directly to me... all without placing me on hold. It might seem like a little thing, but knowing there is excellent easy customer service out there is such a relief. I think I might now need to rethink my own insurance provider."
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January 10, 2024

5  out of  5 rating by 4d25melissa
"Steve’s office makes everything so easy! 👍👍👍"
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Steven Bui

January 9, 2024

5  out of  5 rating by Steven Bui
"My experience with Jack was excellent customer service was able to help me with my situation"
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Rosemary Durante

December 11, 2023

5  out of  5 rating by Rosemary Durante
"Jack spent a lot of time explaining the policies we were interested in. He was very courteous and thorough."
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Steven Weiss

November 29, 2023

5  out of  5 rating by Steven Weiss
"Started working with Matt on insurance needs. He has been very helpful and responsive. Helped me get better rates and was sure to help getting the correct and best coverage."
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ameer baksh

July 31, 2023

5  out of  5 rating by ameer baksh
"My man Brandon at state farm hooked me up. Thanks bro you are awesome!!!"
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Priscilla G. Osgood

February 8, 2023

5  out of  5 rating by Priscilla G. Osgood
"I needed a quick response and action, my particular agent wasn't available, but the gentleman answering the phone said, "I can do that for you!", and in seconds, it was done. Thank you you Colin!!"
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Jane Retif

January 9, 2023

5  out of  5 rating by Jane Retif
"Evan Trupkovich is one of the agent that I worked most of the time with. He is very professional and knowledgeable. He is putting extra efforts to follow up with you and State Farm internally. I really like the way he works and I really think he is a great agent."
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Gautham G

December 27, 2022

5  out of  5 rating by Gautham G
"Excellent service. I am so happy to be customer of this office."
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Christine Seewagen

December 20, 2022

5  out of  5 rating by Christine Seewagen
"I have been with the Stephen's Office for well over a decade, and he and his staff are always helpful and knowledgeable when I need to update, change, or add policies. I look forward to working with them for years to come!"
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Dianne Scartozzi

December 19, 2022

5  out of  5 rating by Dianne Scartozzi
"Always service oriented - always great"
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Ellen Rubesin

December 19, 2022

5  out of  5 rating by Ellen Rubesin
"Steve DiOrio spent an hour with us —was patient, attentive, and informative. We would highly recommend him!"
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Rinaldo Minicucci

December 7, 2022

5  out of  5 rating by Rinaldo Minicucci
"When we relocated from the suburbs to center city, we were looking for a new agency to handle all of our insurance needs. After soliciting several different firms we found that Steve DiOrio’s firm offered all the coverages that we needed at a very competitive price. We have been with them for over 4 years and have found that not only are they competitive but also provide exceptional service and follow through."
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Allison Jones

November 23, 2022

5  out of  5 rating by Allison Jones
"Everyone has been very helpful and professional in helping me with both my home and auto insurance."
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John Groch

November 16, 2022

5  out of  5 rating by John Groch
"After the State Farm agent I had worked with for 40 years retired, I switched to Steve and have been equally pleased. He and his office staff are congenial and knowledgeable. Annual reviews of my insurance needs help keep my coverage appropriate and up-to-date."
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Kevin Nolan

June 9, 2022

5  out of  5 rating by Kevin Nolan
"Always a great experience dealing with Steve and everyone in his office."
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Walter Borginis

January 13, 2022

5  out of  5 rating by Walter Borginis
"Will Katz was extremely helpful in reviewing our coverages and placing us with State Farm. We got better coverage for less premiums. Thank you. It is also nice to have their office nearby."
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Meghan Yakas

September 8, 2021

5  out of  5 rating by Meghan Yakas
"My family has worked with Steve for decades now. He is a patient, relatable guy who will take the time to thoroughly explain any insurance questions. I always have great experiences with his staff members as well!"
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Carla Giovanetti

July 8, 2021

5  out of  5 rating by Carla Giovanetti
"I would like to express my gratitude in being able to work with Lisa DeNicola. She is a helpful, knowledgeable, professional, kind and empathetic account representative. She took the time to listen to my concerns and she was very knowledgeable and helpful to me in figuring out my insurance needs. I highly recommend her, and she is the reason I’m sticking with State Farm for my insurance! Her customer service went above and beyond."
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S. G.

June 5, 2021

4  out of  5 rating by S. G.
"Thank you Cynthia for answering all questions and doing a great job with reviewing all State Farm’s great offers.Thank you for your kindness and being patient with me!I look forward to you being my Rep through my State Farm process!"
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Josh Kaplan

June 2, 2021

5  out of  5 rating by Josh Kaplan
"Great service! Responds to all inquiries and requests in quick order and in a very professional and friendly manner. Highly recommend!"
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John Polaha

March 10, 2021

5  out of  5 rating by John Polaha
"I first want to start off by saying it's not always about price for me, but customer service. When I first called DiOrio State Farm Agency and talked to Cynthia Salgado, she was very helpful and met all my expectations. I have been a customer for two years now and she still continues to under promise and over deliver. She has always been honest, polite and very professional. Cynthia has always answered my questions and/or has return my calls in a timely manner. She has made working with an insurance company very pleasant and a lot less stressful. I feel I'm in good hands with Cynthia and Diorio State Farm Agency."
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November 10, 2020

5  out of  5 rating by Cecil
"I will first start this review by saying in all my years of dealing with businesses this is my first time actually writing a review. The overall service that I received was nothing short of outstanding. However what made me write this review was the world class customer service that I received from Cynthia Salgado. Being in the telesales customer service industry for over 20 years I've always push myself and my employees to sell sell sell. As I was speaking with Cynthia I kept saying to myself she's doing this all wrong. But as the conversation continued I felt the genuine concern and compassion through the phone. In all my years I've never had a more comfortable honest and sincere business transaction. I wouldn't even call this a sales pitch. She quickly broke down my defenses educated me on things I need to know even took the time to see if a pass suspension would raise my rate and came back with a much better rate. Thank you Cynthia you have shown me not just a new way to sell but most importantly how great God is. World class customer service CECIL BARRINGTON"
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Mark Krausz

November 9, 2020

5  out of  5 rating by Mark Krausz
"I have been with steve more years than I can count! back in 2015 I had a pipe break in my house and I called Steve and he got me a settlement pronto. I will never forget that.this is a man who will be there foryou in time of need. recently I spoke with cynthia and recieved great service on a towing bill! thankyou Cynthia"
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Maurice Shannon

September 5, 2020

5  out of  5 rating by Maurice Shannon
"Sadly, I've had several claims this year after going years and years with no mishaps. I'm glad to be with State Farm. During the processing of these two claims, associates have been just marvelous. Professional, courteous, helpful are the words that come to mind. Thank you for your assistance and cooperation."