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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gilda koutsiouroumbas

October 18, 2024

5  out of  5
rating by gilda koutsiouroumbas
"In this past year I have had two auto claims with State Farm. The customer service I received from State Farm representative Will Katz was exemplary. I called in a panic to say I was in a car accident, and he gently and calmly explained the processes, transferred my call to the claims department etc. (basically, he did the heavy lifting for the claim). He called again later in the week to ensure that everything was taken care of and asked if there is anything else he could do for me regarding the claim. On another claim, the issue was resolved within the hour. His soft-spoken voice, calm demeanor, and genuine concern for his clients is unparallel. We have been with State Farm for over 40 years if not more and will probably always be a State Farm customer."
We responded:
"Gilda, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I are grateful to have done business with you over the last 40 years. Thank you. - Stephen"
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Shiv Patel

August 27, 2024

5  out of  5
rating by Shiv Patel
"Matt was excellent to work with and helped ensure that we understood every detail & aspect of the home/auto coverage we were receiving. Very transparent and honest. Knowing we will have someone like that to help support us in any event provides great peace of mind and made it an easy decision for us to go with State Farm."
We responded:
"Hello, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Stephen"
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Rachael Lugo

July 2, 2024

5  out of  5
rating by Rachael Lugo
"Exceptional service. Quick, responsive and took the time to help me figure out what coverages were best for me. Highly recommend!"
We responded:
"Rachael, the recommendation of our business brings my team and I endless joy. We sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Stephen "
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Peter Fey

June 7, 2024

5  out of  5
rating by Peter Fey
"Agent Matt Watmuff provided excellent customer service in helping me sort out homeowner's insurance. Fast, accurate, friendly service. I highly recommend this branch. They've been providing considerate coverage for my family since 1986."
We responded:
"Peter, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Stephen"
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Joan Goodling

May 1, 2024

5  out of  5
rating by Joan Goodling
"Very polite and helpful."
We responded:
"Thank you for the 5-stars, Joan! We are always here to serve your insurance needs! - Stephen "
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Walter Dolphin

April 26, 2024

5  out of  5
rating by Walter Dolphin
"Excellent Customer Service.. Janet Vollmer Is truly a professional auto and home insurance representative. I am so thankful for her help. DiOrio State Farm Insurance Agency is a top quality company."
We responded:
"Walter, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Stephen"
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Teri Black

March 7, 2024

5  out of  5
rating by Teri Black
"While my mom is in Florida, we take care of her car in Pennsylvania. Of course when it's time for inspection, I struggle to find a copy of the insurance ID required since it is always mailed to her at a different address. I hesitated contacting Steve DiOrio's office, her broker, since I assumed there would be a lot of red tape to go through just to obtain another copy. I know with my own insurance company, this small task would have taken me 45 minutes over the phone (routed through too many phone options and being placed on hold). My phone call to Steve DiOrio's office was answered immediately by a real person who simply looked up my mom's account by name, verified what I needed and emailed it directly to me... all without placing me on hold. It might seem like a little thing, but knowing there is excellent easy customer service out there is such a relief. I think I might now need to rethink my own insurance provider."
We responded:
"Teri, I’m happy to hear my team and I took such great care of you and your mom. My team and I will always strive to leave you with a wonderful customer service experience! Thank you for taking the time to share. - Stephen "
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4d25melissa

January 10, 2024

5  out of  5
rating by 4d25melissa
"Steve’s office makes everything so easy! 👍👍👍"
We responded:
"Hello, Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Stephen"
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Steven Bui

January 9, 2024

5  out of  5
rating by Steven Bui
"My experience with Jack was excellent customer service was able to help me with my situation"
We responded:
"Steven, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Stephen"
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Rosemary Durante

December 11, 2023

5  out of  5
rating by Rosemary Durante
"Jack spent a lot of time explaining the policies we were interested in. He was very courteous and thorough."
We responded:
"We strive to provide you with the insurance you need at a value you deserve and great customer care, Rosemary! It is so important to understand your insurance coverage and my team strives to make sure that you do! If there is anything we can do, please let us know! - Stephen "
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Steven Weiss

November 29, 2023

5  out of  5
rating by Steven Weiss
"Started working with Matt on insurance needs. He has been very helpful and responsive. Helped me get better rates and was sure to help getting the correct and best coverage."
We responded:
"Steven, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Stephen "
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ameer baksh

July 31, 2023

5  out of  5
rating by ameer baksh
"My man Brandon at state farm hooked me up. Thanks bro you are awesome!!!"
We responded:
"Ameer, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Stephen "
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Priscilla G. Osgood

February 8, 2023

5  out of  5
rating by Priscilla G. Osgood
"I needed a quick response and action, my particular agent wasn't available, but the gentleman answering the phone said, "I can do that for you!", and in seconds, it was done. Thank you you Colin!!"
We responded:
"Thanks for the review, Priscilla! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - Stephen "
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Jane Retif

January 9, 2023

5  out of  5
rating by Jane Retif
"Evan Trupkovich is one of the agent that I worked most of the time with. He is very professional and knowledgeable. He is putting extra efforts to follow up with you and State Farm internally. I really like the way he works and I really think he is a great agent."
We responded:
"Jane, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Stephen"
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Gautham G

December 27, 2022

5  out of  5
rating by Gautham G
"Excellent service. I am so happy to be customer of this office."
We responded:
"Hello, we appreciate you! Thank you! - Stephen"
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Christine Seewagen

December 20, 2022

5  out of  5
rating by Christine Seewagen
"I have been with the Stephen's Office for well over a decade, and he and his staff are always helpful and knowledgeable when I need to update, change, or add policies. I look forward to working with them for years to come!"
We responded:
"Christine, your kind words made my day! Thank you for sharing. I am thrilled to have a great customer like you and appreciate your positive feedback about my office and our ability to help you effortlessly. We are always here! - Stephen"
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Dianne Scartozzi

December 19, 2022

5  out of  5
rating by Dianne Scartozzi
"Always service oriented - always great"
We responded:
"Dianne, thank you so much for sharing your feedback. We appreciate you taking the time to leave this review, customer service is always our top priority. -Stephen"
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Ellen Rubesin

December 19, 2022

5  out of  5
rating by Ellen Rubesin
"Steve DiOrio spent an hour with us —was patient, attentive, and informative. We would highly recommend him!"
We responded:
"Ellen, it was my pleasure working with you! I appreciate the kind review and your business with my agency. My team and I are always here to help with whatever you may need. Thanks again. -Stephen"
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Rinaldo Minicucci

December 7, 2022

5  out of  5
rating by Rinaldo Minicucci
"When we relocated from the suburbs to center city, we were looking for a new agency to handle all of our insurance needs. After soliciting several different firms we found that Steve DiOrio’s firm offered all the coverages that we needed at a very competitive price. We have been with them for over 4 years and have found that not only are they competitive but also provide exceptional service and follow through."
We responded:
"Rinaldo, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! Call us anytime. - Stephen"
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Rick Miller

December 1, 2022

5  out of  5
rating by Rick Miller
"Such a pleasant experience! I don’t usually write reviews, but I have to say that my very first meeting with Steve was extraordinary. He quickly straightened out all the issues that I had with my previous agent, answered all my questions, and offered me opportunities to save money on my premiums. I chose to move my business to Steve because of all the good things I’ve heard about him. The move was seamless. I’m glad I made the move."
We responded:
"Rick, thank you for taking the time to share your insurance experience! It’s wonderful to know that the transition to our agency was seamless for you. We truly appreciate your trust and look forward to serving you for years to come! - Stephen "
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Allison Jones

November 23, 2022

5  out of  5
rating by Allison Jones
"Everyone has been very helpful and professional in helping me with both my home and auto insurance."
We responded:
"Allison, we appreciate you and the time you have taken to share this kind feedback with us! - Stephen"
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John Groch

November 16, 2022

5  out of  5
rating by John Groch
"After the State Farm agent I had worked with for 40 years retired, I switched to Steve and have been equally pleased. He and his office staff are congenial and knowledgeable. Annual reviews of my insurance needs help keep my coverage appropriate and up-to-date."
We responded:
"John, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Stephen"
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Kevin Nolan

June 9, 2022

5  out of  5
rating by Kevin Nolan
"Always a great experience dealing with Steve and everyone in his office."
We responded:
"Kevin, thank you very much for this review! I appreciate you. - Stephen"
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Walter Borginis

January 13, 2022

5  out of  5
rating by Walter Borginis
"Will Katz was extremely helpful in reviewing our coverages and placing us with State Farm. We got better coverage for less premiums. Thank you. It is also nice to have their office nearby."
We responded:
"Walter, thank you so much for this positive five star review. Will is an asset to our team and is so helpful to all of our customers. We're always here to help! -Stephen"
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Queen Diana

December 6, 2021

5  out of  5
rating by Queen Diana
"My experience was professional and also delightful too. I was treated like a Queen and a valued customer by both individuals I spoke with ( William and Cynthia , Jake was off ). I would definitely recommend them to anyone looking for affordable home owners insurance and a real deal. Lastly I will remember the kindness that was given to me forever. Great Job!!!"
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that our team has made you feel valued and provided you with such a delightful experience. Your recommendation means a lot to us, and we’re glad we could assist you with your homeowners insurance needs. We appreciate your trust and look forward to helping you in the future! - Stephen "